15.05.2012 (17:00)
I was badly spoken to by the owner of the store. I was demeaned, hurt. Offended, not to mention
[called a] clown, in front of two dozen of people + or – . I didn’t like this, which is why I’m
voicing my distaste here. I ask for help. Thank you.
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31.08.2013 (15:50)
Refusal to exchange items bought on the day before. The employee doesn’t speak Portuguese.
Neither the complaints’ book nor the panel within the book has the address of ASAE*.
[The shop] does not have an illuminated exit sign. It is missing an emergency exit floor-plan.
They are not giving printed receipts to the customers.
Fire extinguishers are expired.
*ASAE – Autoridade de Segurança Alimentar e Económica [Economic and Food Safety Authority]
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18.12.2014 (18:10)
My payment was not accepted, because my banknote was suspected to be fake.
I tried to pay with a €500 banknote, because I had just arrived from Switzerland so I didn’t have
smaller bills, but the employee said only the owner takes payment in larger bills.
I asked for a machine to scan the banknote and he said they didn’t have one.
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26.06.2015 (11:34)
Every time I come to this shop the staff is always arrogant and mistreats customers. This store
does not have decent employees. I will certify whether this shop is legal and I will never come back again.
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15.06.2019 (18:04)
On 12-6-2019 I came to this store and bought a wristwatch. After 3 days (today) 15th of 6.2019,
the lens broke with only a light knock against the sink while I was sorting out the dishes. I came to
the shop and they won’t exchange it saying that it’s not their fault.
