I was badly spoken to by the owner of the store. I was demeaned, hurt. Offended, not to mention
[called a] clown, in front of two dozen of people + or – . I didn’t like this, which is why I’m
voicing my distaste here. I ask for help. Thank you.
Refusal to exchange items bought on the day before. The employee doesn’t speak Portuguese.
Neither the complaints’ book nor the panel within the book has the address of ASAE*.
[The shop] does not have an illuminated exit sign. It is missing an emergency exit floor-plan.
They are not giving printed receipts to the customers.
Fire extinguishers are expired.
*ASAE – Autoridade de Segurança Alimentar e Económica [Economic and Food Safety Authority]
My payment was not accepted, because my banknote was suspected to be fake.
I tried to pay with a €500 banknote, because I had just arrived from Switzerland so I didn’t have
smaller bills, but the employee said only the owner takes payment in larger bills.
I asked for a machine to scan the banknote and he said they didn’t have one.
Every time I come to this shop the staff is always arrogant and mistreats customers. This store
does not have decent employees. I will certify whether this shop is legal and I will never come back again.
On 12-6-2019 I came to this store and bought a wristwatch. After 3 days (today) 15th of 6.2019,
the lens broke with only a light knock against the sink while I was sorting out the dishes. I came to
the shop and they won’t exchange it saying that it’s not their fault.